In order to make effective decisions as an organization, you need to be able to hear the real and honest needs and concerns of your stakeholders. Moreover, if you want their buy-in, they need to feel heard and remain confident that your interests are aligned with theirs.
By using a facilitator to lead your stakeholder engagement, you’ll be able to get the real perspectives from your stakeholders and focus on hearing them, instead of simultaneously leading multiple conversations.
Your stakeholders see you a certain way; it’s not good or bad, but you come with baggage for them. On top of that, you have your job to do, and now you are trying to lead a conversation and stay unbiased about the outcome (which is impossible). By working with outside facilitators who are truly unbiased, you can hear what they say objectively and gather data without inadvertently relaying the information through your lens. That means you’ll get as close to hearing their real concerns as possible, which will help you better understand and act on their needs.
Whether in person or virtually, our facilitators can create an atmosphere that promotes trust and engagement, making your stakeholders excited to share and participate in the process. Let us facilitate your next stakeholder engagement session and recommend different approaches to get buy-in, solicit feedback, and achieve project success.